These Terms and Conditions govern your use of the pgok platform. Please read them carefully before registering or placing any bets. By creating a pgok account, you confirm that you have read, understood, and agreed to everything on this page.
The most important points from pgok's Terms and Conditions, summarised clearly.
pgok is strictly for adults aged 18 and above. We verify age during registration and reserve the right to request identity documents at any time. Underage accounts are closed immediately and any funds are forfeited.
Each player is allowed one pgok account only. Duplicate accounts are prohibited and will result in permanent suspension. Bonuses claimed across multiple accounts will be voided and the accounts closed without notice.
All pgok bonuses come with wagering requirements that are clearly stated at the time of the offer. Bonuses cannot be withdrawn directly — they must be wagered the required number of times before any withdrawal is processed.
pgok processes withdrawals to the same payment method used for the original deposit. Minimum withdrawal is ৳500. Withdrawals are processed within 15 minutes during normal operating hours via bKash, Nagad, or Rocket.
You are responsible for keeping your pgok login credentials secure. Do not share your password with anyone. pgok will never ask for your password via email or chat. Report any suspicious activity to our support team immediately.
pgok provides deposit limits, loss limits, and self-exclusion tools for all players. If gaming stops being fun, use these tools or contact our support team. Full details are available on the Responsible Gaming page.
Welcome to pgok. These Terms and Conditions ("Terms") form a legally binding agreement between you ("the Player") and pgok ("the Platform", "we", "us", "our"). By accessing, registering on, or using any part of the pgok platform — including the website at pgok.asia and the pgok mobile app — you confirm that you have read, understood, and agreed to be bound by these Terms in full.
pgok is an online gaming and sports betting platform operated under a valid gaming licence. We are committed to providing a fair, transparent, and enjoyable experience for every player. These Terms exist to protect both you and pgok, and to make sure everyone using the platform understands the rules clearly.
Important: If you do not agree with any part of these Terms, you must not register an account or use the pgok platform. Continued use of pgok after any update to these Terms constitutes acceptance of the revised version.
These Terms should be read alongside pgok's Privacy Policy and Responsible Gaming Policy, both of which form part of the overall agreement between you and pgok.
To register and use pgok, you must meet all of the following requirements:
pgok reserves the right to request proof of age and identity at any time. If a player is found to be underage, their account will be closed immediately, all winnings will be voided, and any deposited funds may be returned at pgok's discretion after deducting any bonuses received.
Age Verification: pgok takes underage gambling seriously. We use automated and manual checks to verify player ages. If you are under 18, do not attempt to register on pgok.
Each player is permitted to hold one pgok account only. Creating multiple accounts — whether under the same name, phone number, device, or IP address — is strictly prohibited and will result in the permanent suspension of all associated accounts.
When registering on pgok, you agree to:
pgok is not responsible for any losses resulting from unauthorised access to your account caused by your failure to keep your credentials secure. You are solely responsible for all activity that occurs under your pgok account.
pgok reserves the right to verify your identity before processing any withdrawal. Verification may require submission of a government-issued ID, proof of address, or proof of payment method. Failure to provide requested documents within a reasonable timeframe may result in account suspension.
pgok accepts deposits in Bangladeshi Taka (BDT) via the following payment methods:
The minimum deposit on pgok is ৳300. There is no maximum deposit limit, though pgok may apply enhanced verification for large deposits as part of our anti-money laundering obligations.
All deposits are credited to your pgok account instantly upon confirmation from the payment provider. If a deposit does not appear in your account within 15 minutes, contact pgok support with your transaction reference number and we will investigate promptly.
No Fees: pgok does not charge any fees on deposits. However, your payment provider may apply their own transaction charges. Check with bKash, Nagad, or Rocket directly for their current fee schedules.
pgok only accepts deposits made by the account holder. Deposits from third-party accounts are not permitted and may result in account suspension and return of funds.
pgok processes withdrawals to the same payment method used for the original deposit. This policy exists to prevent fraud and money laundering. The minimum withdrawal amount is ৳500.
Withdrawals are typically processed within 15 minutes during normal operating hours. In some cases, particularly for first-time withdrawals or large amounts, additional verification may be required, which can extend processing time.
Withdrawals will not be processed if:
pgok does not charge withdrawal fees. Any charges applied by your payment provider are outside pgok's control. Withdrawal requests submitted outside of payment provider operating hours will be queued and processed as soon as the provider is available.
pgok offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to specific terms that are communicated at the time the offer is made. The following general rules apply to all pgok bonuses:
Bonus Abuse: pgok uses automated systems to detect bonus abuse. Any attempt to exploit promotions unfairly will result in immediate account suspension and forfeiture of all associated funds.
All bets placed on pgok are subject to the specific rules of the game or market in question. General betting rules that apply across all pgok products include:
For esports betting specifically, pgok follows the official rulings of the relevant tournament organiser. If a match is abandoned, postponed, or decided by walkover, pgok will apply the standard esports betting rules applicable to that event.
The following activities are strictly prohibited on pgok and will result in immediate account suspension and potential legal action:
pgok cooperates fully with law enforcement authorities and will provide account information and transaction records when required by a valid legal order.
pgok collects and processes personal data in accordance with our Privacy Policy. By registering on pgok, you consent to the collection and use of your personal data as described in that policy.
Key points regarding your data on pgok:
For full details on how pgok handles your data, please read our Privacy Policy.
pgok is committed to promoting responsible gaming. We provide a range of tools to help players stay in control of their gaming activity, including:
If you feel that your gaming is becoming a problem, please visit our Responsible Gaming page or contact our support team immediately. pgok takes problem gambling seriously and will act quickly to support any player who reaches out.
Remember: Gaming on pgok should always be entertainment. Never bet more than you can afford to lose, and never chase losses. If it stops being fun, stop playing and reach out for help.
pgok reserves the right to suspend or close any account at any time for the following reasons:
Upon account closure, any real-money balance remaining in your account (after deduction of any bonus funds and voided winnings) will be returned to you via your registered payment method, subject to completion of any outstanding verification requirements.
Players who wish to close their pgok account voluntarily can do so by contacting our support team. Requests for permanent self-exclusion will be processed within 24 hours and cannot be reversed for a minimum period of six months.
To the fullest extent permitted by applicable law, pgok's total liability to any player in connection with their use of the platform shall not exceed the total amount deposited by that player in the 12 months preceding the event giving rise to the claim.
pgok is not liable for:
Nothing in these Terms limits pgok's liability for fraud, gross negligence, or any other liability that cannot be excluded under applicable law.
pgok reserves the right to update or modify these Terms and Conditions at any time. When we make material changes, we will notify registered players via email or an in-platform notification at least 7 days before the changes take effect.
The date of the most recent update is shown at the top of this page. Continued use of pgok after the effective date of any changes constitutes your acceptance of the revised Terms. If you do not agree with the updated Terms, you must stop using pgok and may request account closure.
If you have any questions about these Terms and Conditions, or if you need to raise a complaint or dispute, please contact the pgok support team:
pgok aims to respond to all queries within 24 hours. For urgent matters, live chat is the fastest way to reach us. We take all complaints seriously and will investigate every issue fairly and promptly.
Disputes: If you are not satisfied with pgok's response to a complaint, you have the right to escalate the matter to the relevant gaming authority under whose licence pgok operates. Details are available on request from our support team.